Saturday, February 03, 2007

Stronger Web Copy: 5 Things to Avoid

How well is your home page working for you? Time and time again I see businesses blowing their first online impression by making these big mistakes.
  1. Wasting the top of your home page copy with a lame headline. (My vote for worst offender: “Welcome to my website.”) This is prime location—make it work for you by staking your claim with a strong statement.
  2. Not giving people something to focus on. What do you want visitors to do most? Sign up for your newsletter? Click over to your product page? Whatever it is, make it so the eye is drawn first to that item. (By the way, the upper left or right hand corners are the Boardwalk and Park Place of your webpage.)
  3. Cluttering things up with too many graphics, boxes and pictures. Highlight two or three other actionable items and make sales copy sing with short sentences and subheads.
  4. Hiding contact information. Phone numbers, e-mail links and addresses should be prominent, even repeated, on your homepage.
  5. Making copy unreadable. Black copy on white screen is best, and I’ve come around to not frown at white on black so often. Except to highlight a sentence or two in sales copy, leave the rest of the colors in the electronic crayon box.

Think your homepage deserves raves? Or want my take on what could possibly improve your online first impression? Drop me a line with your link at Donna@DonnaKozik.com, and I’ll be happy to take a look.

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3 Easy Ways to Collect Online Leads

Getting visitors to your site is nice, but getting their contact information is great. Here are three easy ways to get people to give up their contact information.
  1. Offer an e-mail newsletter (also known as an e-zine). You get ‘em yourself, I’m sure, so you have a good idea of what works and what doesn’t in content. If you haven’t launched one yourself because you suspect that they take a lot of time, you’re right. On the other hand, you may be lucky, because a lot of industries can have less frequent, yet still impactful, contact with prospects with a monthly, bi-monthly or even quarterly e-zine. Still too much work? Then the next two items are for you.
  2. Have an auto responder “class.” Auto responders are e-mails that can be sent out daily, weekly or monthly. You prep them all ahead of time and the receiver gets them one after the other, starting at number one, whenever they sign up. These are great for offering small nuggets of information over a period of time.
  3. Post a special report. This is my new-found favorite way of collecting e-mail leads. Pick a subject your website visitors want and need to know more about. Give it a snazzy headline. If you're a real estate agent, for instance, maybe something like “7 Insider Secrets All House Sellers Should Know.” Write 10-15 pages giving the inside scoop on those 7 secrets, along with some brief information about what services you have to offer sellers. Finally, make it all available—for the low price of a name, e-mail address, mailing address and phone number—on your website.

What do these three ways have in common? They all offer valuable information to the receiver. And that is key. Give them something they can use—not junk that sounds like an advertisement.

Have a super online lead collection technique you’re willing to share with others? Want to bounce a special report idea off a pro? Leave a comment here or send me an e-mail at Donna@DonnaKozik.com, and I’ll tell you what I think.

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